Updated Developer Edition Knowledge base: XPS 13 and M3800

July 15, 2015

Once again we want to thank the entire community for your posts containing feedback and questions to the Dell TechCenter forum and this blog regarding the Ubuntu-based XPS 13 and M3800 developer editions.

Last month we posted links to four knowledge base articles addressing:  wireless drivers, keyboard repeat, suspend/resume and cursor freezes.   Today we are adding three more that have been hot topics recently: creating recovery media, OOBE crashing, and 15.04 UEFI install.  So we have all the articles in one place I have also included the previous ones below.

Knowledge Base links:

How to create recovery media for the XPS 13 9343 and Precision M3800 Developer Editions:

http://www.dell.com/support/article/us/en/19/HOW10851/en

Dell-Recovery Utility May Crash During Out of Box Experience:

http://www.dell.com/support/article/us/en/19/SLN298209/en

How to install Ubuntu on a Dell XPS 13 (9343) developer edition configured for UEFI:

http://www.dell.com/support/article/us/en/04/SLN297060/en

Trackpad cursor freezing issue:

http://www.dell.com/support/article/us/en/19/SLN297219/EN

May not resume from suspend running 14.04:

http://www.dell.com/support/article/us/en/04/SLN297551/en

Unwanted keyboard character repeat

http://www.dell.com/support/article/us/en/19/SLN297563/en

How to Install Broadcom Wireless Driver on XPS 13 9343 from Ubuntu 15.04 Install Media:

http://www.dell.com/support/article/uk/en/ukbsdt1/HOW10806/en

Leverage your support contracts

Remember, in addition to posting your feedback here, we encourage customers to utilize their support contracts and contact the included Dell support (either Consumer Support or ProSupport, depending on whether you purchased it from the Consumer or Small Business sections).  This will help us to officially track issues and tackle them systematically.

How to reach ProSupport:

Please continue to give us your feedback on the Developer Edition systems.

Pau for now…


Developer Edition Knowledge base: XPS 13 and M3800

June 2, 2015

Update June 26:  How to Install Broadcom Wireless Driver on XPS 13 9343 from Ubuntu 15.04 Install Media

http://www.dell.com/support/article/uk/en/ukbsdt1/HOW10806/en

================================

We want to thank the entire community for your posts containing feedback and questions to the Dell TechCenter forum and on this blog regarding the XPS 13 and M3800 developer editions (Ubuntu).

In response to your feedback, here are the first three Knowledge Base articles focusing on the hottest issues.  This post and the Knowledge Base will be updated if new issues crop up.

  • Trackpad cursor freezing issue:

http://www.dell.com/support/article/SLN297219/en [to be promoted to the Dell archive hosted by Canonical – stay tuned].

  • May not resume from suspend running 14.04:

http://www.dell.com/support/article/SLN297551/en

  • Unwanted keyboard character repeat

http://www.dell.com/support/article/SLN297563/en

Remember, in addition to posting your feedback here, we encourage customers to utilize their support contracts and contact the included Dell support (either Consumer Support or ProSupport, depending on whether you purchased it from the Consumer or Small Business sections).  This will help us to officially track issues and tackle them systematically.

Please continue to give us your feedback on the Developer Edition systems.

June 3, update: How to reach ProSupport:

 

Thanks!

The Dell Sputnik team


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