XPS 13 developer edition on pause

July 20, 2015

We are aware of some issues that need to be addressed with our XPS 13 developer edition.  While patches have been made available (or coming soon), we are working to add these fixes to the systems at the factory.

Given that we want our customers to have the best experience possible, we have temporarily stopped new sales of the XPS 13 developer edition. Our desire is to bring back the system as soon as possible, but only after we have resolved the outstanding issues at the factory level. [Please realize that this DOES NOT AFFECT the windows version of the XPS 13]

We apologize for the inconvenience and thank you for your support and patience.

Reference

Pau for now…

 

77 Comments | Uncategorized | Tagged: , , , | Permalink
Posted by Barton George

Developer Edition Knowledge base: XPS 13 and M3800

June 2, 2015

Update June 26:  How to Install Broadcom Wireless Driver on XPS 13 9343 from Ubuntu 15.04 Install Media

http://www.dell.com/support/article/uk/en/ukbsdt1/HOW10806/en

================================

We want to thank the entire community for your posts containing feedback and questions to the Dell TechCenter forum and on this blog regarding the XPS 13 and M3800 developer editions (Ubuntu).

In response to your feedback, here are the first three Knowledge Base articles focusing on the hottest issues.  This post and the Knowledge Base will be updated if new issues crop up.

  • Trackpad cursor freezing issue:

http://www.dell.com/support/article/SLN297219/en [to be promoted to the Dell archive hosted by Canonical – stay tuned].

  • May not resume from suspend running 14.04:

http://www.dell.com/support/article/SLN297551/en

  • Unwanted keyboard character repeat: 

http://www.dell.com/support/article/SLN297563/en

Remember, in addition to posting your feedback here, we encourage customers to utilize their support contracts and contact the included Dell support (either Consumer Support or ProSupport, depending on whether you purchased it from the Consumer or Small Business sections).  This will help us to officially track issues and tackle them systematically.

Please continue to give us your feedback on the Developer Edition systems.

June 3, update: How to reach ProSupport:

 

Thanks!

The Dell Sputnik team

12 Comments | Uncategorized | Tagged: , , , , , , , , , | Permalink
Posted by Barton George

%d bloggers like this: