Kernel panics when switching wireless networks — XPS 13 developer edition 9343

September 1, 2015

In addition to the recent fixes I posted for the XPS 13 developer edition, here is one more from the team.

thanks

Broadcom bug

Some customers may experience an issue where their system crashes when switching wireless networks while running the factory install of Ubuntu 14.04. The issue appears to be a bug within the Broadcom wireless driver. You can follow the bug report at the following link:

https://bugs.launchpad.net/ubuntu/+source/bcmwl/+bug/1415880

The current recommended fix is to add the PPA at the following link to your repository list and then update your system to apply the fix:

https://launchpad.net/~inaddy/+archive/ubuntu/lp1415880

There are two methods to apply the patch detailed below:

Method 1

Run the following command to add the repositories using your package manager:

sudo add-apt-repository ppa:inaddy/lp1415880

Method 2

You can also add the repositories to your /etc/apt/sources.list file manually. Just add the following lines to the end of the sources.list file as in the screenshot below (requires root access).

deb http://ppa.launchpad.net/inaddy/lp1415880/ubuntu trusty main

deb-src http://ppa.launchpad.net/inaddy/lp1415880/ubuntu trusty main

After the repositories are added then update your system by running the following command:

sudo apt-get update && sudo apt-get upgrade

Kernel Panics

Extra credit reading

Pau for now…

 


Developer Edition Knowledge base: XPS 13 and M3800

June 2, 2015

Update June 26:  How to Install Broadcom Wireless Driver on XPS 13 9343 from Ubuntu 15.04 Install Media

http://www.dell.com/support/article/uk/en/ukbsdt1/HOW10806/en

================================

We want to thank the entire community for your posts containing feedback and questions to the Dell TechCenter forum and on this blog regarding the XPS 13 and M3800 developer editions (Ubuntu).

In response to your feedback, here are the first three Knowledge Base articles focusing on the hottest issues.  This post and the Knowledge Base will be updated if new issues crop up.

  • Trackpad cursor freezing issue:

http://www.dell.com/support/article/SLN297219/en [to be promoted to the Dell archive hosted by Canonical – stay tuned].

  • May not resume from suspend running 14.04:

http://www.dell.com/support/article/SLN297551/en

  • Unwanted keyboard character repeat

http://www.dell.com/support/article/SLN297563/en

Remember, in addition to posting your feedback here, we encourage customers to utilize their support contracts and contact the included Dell support (either Consumer Support or ProSupport, depending on whether you purchased it from the Consumer or Small Business sections).  This will help us to officially track issues and tackle them systematically.

Please continue to give us your feedback on the Developer Edition systems.

June 3, update: How to reach ProSupport:

 

Thanks!

The Dell Sputnik team


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