Tag: steve burge
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Turning 100 years of “tribal knowledge” into documented processes
A while back I posted a podcast with Steve Burge of Tillamook where he talked about how Tillamook, a cooperative, made up of over 150 dairies, took on a process mapping effort to turn 100 years of “tribal knowledge” into documented processes. Since the story was a great example of tackling a process documentation effort…
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The Tillamook Podcast — 99 yr old Dairy Cooperative embraces Process Mapping
If you’re not familiar with the name, Tillamook is a 99 year-old cooperative made up of over 150 dairies that produces high-end dairy products. The award-winning cooperative, officially named the Tillamook County Creamery Association, is located up in the north west corner of Oregon. Until recently, processes were passed down from artisan to artisan in…