Digital Transformation – How to avoid becoming digital prey

November 11, 2014

Last week at Dell World I interviewed a bunch of folks and will be posting these videos in the upcoming days.  On the last day of the event however I got to sit on the other side of the camera and talk about Digital Transformation.

Take a listen below as I explain what I’ve learned and how Digital Transformation is affecting organizations today.

Some of the ground we cover

  • What is “Digital Transformation?”  Why all of a sudden does it seem to be the buzz word du jour?
  • The importance of placing the customer in center of your thinking.
  • Which organizations have transformed successfully and why and who has become digital prey.
  • How does it leverage technologies like cloud, social, mobile and big data/analytics?

Extra-credit reading

Pau for now…


App Think Tank – Some take aways

February 3, 2014

The week before last Dell Services held a think tank out in Silicon Valley at the venture firm, NEA.  We had 10 panelists representing both old school and new school organizations:  Intel, Safeway, American Cancer Society, Puppet Labs, NGINX, Stormpath, Stanford Business School, 451 Research and TechCrunch (see complete list of participants below).  I had the honor of moderating the panel.

The group discussed the challenges of the new app-centric world as well as how to leverage both the “Four horsemen of IT du jour”: Cloud, Mobile, Social and Big Data, and the “three enablers”: Open Source, DevOps and APIs.

You can see more pictures from the event as well as watch the entire think tank, which ran a bit under three and half hours, here.  Additionally, over the next few days I will be posting blogs around four short video snippets from the event.

  • Video 1:  What do customers expect
  • Video 2:  IT is facing competition for the first time ever
  • Video 3:  The persistently, ubiquitously connected to the network era
  • Video 4:  The web of C level relationships

Some Take-aways

I was really impressed how well the participants gelled as a group, with just the right amount of tension :).  Below are a few of the interesting tidbits I took away (I was surprised how much of the conversation came back to culture)  You can also check out SDNCentral’s summary of the event .

Q: What are the customer expectations of services today?

  • They are personalized and immediate (friction is a killer)
  • They are agile and rapidly improve
  • Available from any device, anywhere and are always on

Q: What big bets are you making?

  • “Open Source all the way” — Barry Libenson, CIO,  Safeway
  • Mobile first, platform agnostic – Jay Ferro – CIO American Cancer Society
  • Hire learners, not vertical experts, we want entrepreneurial problem solvers – Ranga Jayaraman – CIO,  Stanford Business School
  • Everything must be services – Das Kamhout – IT Principal Engineer, Intel
  • Set up a learning culture, that is tolerant of failure – Luke Kanies, Puppet CEO
  • Clean APIs and modularity – Alex Salazar –  CEO, Stormpath

Q: If your son or daughter wanted to be a CIO, what advice would you give them?

  • Be really choosey about the company you work for
  • Learn to entertain opposing ideas and paths
  • Agility, flexibility, adaptability
  • Learn to let go
  • Learn to be a hacker
  • Learn mindfulness

Watch the whole event here.

Participants

  • Barry Libenson-SVP and CIO,  Safeway
  • Jay Ferro – CIO, American Cancer Society
  • Ranga Jayaraman- Associate Dean & CIO,  Stanford GSB
  • Luke Kanies – Founder & CEO, Puppet Labs
  • Alex Salazar – Co-Founder & CEO, Stormpath
  • Alex Williams – Blogger & Journalist, TechCrunch
  • Michael Cote – Research Director, Infrastructure Software at 451 Research
  • Sarah Novotny- Tech Evangelist, NGINX
  • Das Kamhout – IT Principal Engineer, Intel
  • Jimmy Pike – Sr. Fellow and Chief Architect, Dell

Extra-credit reading

  • IT can’t thrive unless CIO’s can change the culture – SDNcentral
  • New Age of Apps” Think Tank to be streamed live –  Barton’s blog

Pau for now…


Talking to the CEO of SugarSync — provider of personalized, multi-device cloud storage

March 6, 2012

Yesterday morning, Laura Yecies, CEO of SugarSync stopped by for some meetings here at Dell.  SugarSync, if you’re not familiar with it, provides instant and secure online file sync and backup for your PC, Mac, or mobile device.  Before Laura’s first meeting we grabbed a cup of coffee and did a quick video.  Here it is:

Some of the ground Laura covers

  • An intro to SugarSync: what it is and who it’s targeted at
  • 0:43 — How do you get SugarSync and what’s their business model
  • 1:32 — How Laura got involved with the company and how they’ve been doing
  • 2:06 — How does SugarSync differ from something like Dropbox, how does it work and the power of cross-platform solutions
  • 4:09 — What’s next for the company and the product

Extra-credit reading


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