Dell Does Digital, unveils Digital Business Services line

November 5, 2014

Last year at Dell World we talked about our approach to Digital Transformation.  This year however we have put it front and center and the theme is woven throughout the show.

Today at Dell World, supporting this increased focus, Dell Services is unveiling a new dedicated service line called Digital Business Services (DBS).  This service line is focused on helping organizations better understand and serve their customers through digital technologies.

To get a better idea of what Digital Transformation is all about and how Dell can help customers with this transformation, check out this short video:

A little more digital detail

The new Dell Digital Business Services line includes both Digital Transformation Consulting as well as Digital Technology Services.  DBS leads with consulting to help companies determine their needs and then creates a tailored roadmap that leverages technologies such as analytics, mobile, social media and cloud as well as emerging trends like the Internet of Things.

The DBS team brings together best practices from Dell’s analytics, cloud and mobile solutions, IP from our end-to-end portfolio, partnerships as well as our learnings as an online and social pioneer.

If you’re interested in learning how Dell can help you adapt to a digital-first approach to better understand and serve your customers ping us here.

Pau for now….


App Think Tank: The persistently, ubiquitously connected to the network era

February 5, 2014

The third short video from the Dell Services Think Tank features the always enlightening and entertaining Jimmy Pike.  Jimmy, who is a Senior Fellow at Dell and was once called the Willy Wonka of servers, was one of the 10 panelists at the Think Tank where we discussed the challenges of the new app-centric world.

In this clip Jimmy talks about what he terms the “persistently, ubiquitously connected to the network era” and what this means for applications going forward.

One more video still to come

  •  The web of C level relationships

Extra-credit reading

Pau for now…

Update: Project Sputnik Profile tool

December 11, 2013

About a month ago I blogged that, with renewed vigor and resources, we were tackling the Project Sputnik Profile Tool – a tool that enables a developer to quickly set up an environment without cluttering up their system. The announcement included a new collaboration with the folks from Docker and a request for feedback from the Community by December 3.

That date has now passed and Peter Owens, who is the project manager for the Profile Tool effort, has collated the feedback and mapped it against our vision for the tool and our minimum requirements.

(When not managing the profile tool effort Peter, as Director of Software Engineering in Dell Services, leads a development team responsible for the delivery of Managed-Private Clouds to global customers and expanding Dell’s OpenStack /DevOps development capability. Peter is based Dell’s Cloud Centre of Excellence in Dublin Ireland.)

Here is Peter’s  summary:

What we’ve learned

It is clear that you believe we are on the right track with the Profile Tool and that our plan to leveraging Docker will allow users to set up environments with minimum impact on system resources.

Where the feedback became very interesting was in the following areas:

1) project lifecycle

We need to define user stories for the following scenarios:

  • where the tool is re-run or a project has already been setup by a user
  • the project definition is changed
  • adding and removing packages
  • handling changes to languages or frameworks pulled into a project

2) User specific configurations

  • to avoid conflicts, profiles should not be keyed solely on username

3) Specifying language versions

  • we need to specify language versions within potentially multi-project environments
  • users should be able to specify the language version from within a project

It was generally felt that separating out usernames, packages and config definitions was the correct approach. There were also some useful comparisons with other tools such as Boxen which enables you to centralize your configs for an entire organization. This means a “template” can be created for new hires or groups of developers.

 A Big Thanks and Next Steps

We are very grateful to those who took the time to contribute, share this initiative with their respective communities and provide feedback. Based on the feedback we’ve received we have started working on user story requirements which we hope to have done by the end of the year.  After that we will start coding in January.

As you’d expect we will be using a GitHub central repository where all the code can stay in sync. Code changes will be committed to this and other developers will pull them (sync them to their local repository). To start with we will be providing read-only access to the central repository, so the community will be able to keep track of our progress!  Once we get a little further along we will open up the repository for others to jump in.

Stay tuned and thanks again!

Extra-credit reading

  • Dell aims for cloudy orbit with Sputnik Ubuntu developer project – The Register

Pau for now…

My Cloud Expo preso: Taking the Revolutionary Approach

June 14, 2011

Last week Dell was out in force at the Cloud Computing Expo in New York as the event’s diamond sponsor.  Besides the Keynote that President of Dell services Steve Schuckenbrock delivered, Dell also gave, or participated in 11 other talks.

I also gave one the talks and mine focused on the revolutionary approach to the cloud and talked about how this approach was setting a new bar for IT efficiency.

Here’s the deck:

(If the embedded deck doesn’t appear above, you can go to it directly on slideshare).

Talking with Press and Analysts
At the event I also met with press and analysts.  One of the things I find helpful in explaining Dell’s strategy and approach to the cloud is to sketch it out for someone real time.  I guess analysts Chris Gaun and Tony Iams of  Ideas International  found it helpful since they both tweeted a picture of it :).

Besides analysts I also met with several individuals from the press.  Mark Bilger, CTO of Dell services and I met with Michael Vizard of IT Business Edge and it resulted in the following article Cloud Computing Starts to Get a Little Foggy.

Additionally, to support the event and Dell’s cloud efforts going forward, Dell launched the Dell in the Clouds site.  It’s pretty cool, you may just want to check it out.

Extra-credit reading (all my posts from Cloud Expo):

Pau for now…

Dell has a BI practice?!

August 31, 2010

The week before last I headed out to The Data Warehouse Institute’s  (TDWI) World Conference in San Diego.  I went out to help support our BI team who were using the event as the forum to unveil Dell’s new Business Intelligence practice.

We got a bunch of puzzled looks as people approached the Dell booth and didn’t see any hardware.  Once however they learned what we were there to announce and why, they seemed to buy it (or maybe they just said they got it because they didn’t want to lose out on a chance to win the Dell Mini we were giving away 🙂

BI veteran, Mike Lampa, who has been driving the go-to market effort behind the practice acted as our chief spokesperson.   Here’s the message we were delivering, straight from Mike:

Some of the ground Mike covers:

  • Internally, Dell has one of the top 5 data warehouse implementations in world and we use most of the mainstream ETL, BI and database tools that are out there in the market.
  • The Perot acquisition has given us access to a global services delivery engine and we are marrying this channel with the BI expertise we’ve developed internally.
  • We’ll provide consulting services through our verticals and deliver end to end solutions targeted at vertical markets like Education, Health Care and Financial services.
  • Our goal is to do in services what we did in hardware, be  a disruptive force and bring in higher levels of innovation.

Extra Credit Reading

Pau for now…

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