When I attended the RackSpace Customer event back at the end of September I was impressed with the talk that Paul Bell of Dell gave (Paul reports to CEO Michael Dell and is responsible for all business operations for Dell in North and South America).
Dell and the Cloud(s) (sources: my hand + the football Dell gave out at the conference + Friday’s sunset)
In his keynote Paul talked about Cloud Computing and the challenges the economy was presenting Dell and its customers. I caught Paul after his talk (BTW Lombardi is a Dell customer and Dell is a Lombardi Teamworks customer) and asked if I could tape a podcast with him. He graciously agreed and here’s the result that I recorded at the beginning of last week.
Take a listen:
>> My talk with Paul (11:59): Listen (mp3) Listen (ogg)
Some of the Topics we tackle:
- The key Cloud characteristics: Speed to deployment and ease of turning on/off
- The need to separate the “real” from the fictitious when it comes to the Cloud
- The interest Paul is seeing in the Cloud from smaller companies
- Two of the biggest ways Dells plays in the cloud 1) supplier of infrastructure 2) deliverer of IT as a service
- How on one hand the tough economy is driving interest in utilizing the cloud while at the same time it is causing a slow down in the sales of cloud infrastructure
- The economy (starts ~7:30): Looking back at what happened in 2001 and trying to gain insight
- How the economic malaise that hit North America has finally caught up with South America
- How Dell is planning to help customers during these tough times.
Pau for now…
Barton's Blog 
[…] I had heard Paul speak at the RackSpace Customer event back at the end of September and had been impressed with his comments on Cloud Computing and the economy (two very popular topics these days). I followed up with him afterwords and the result is the interview which you can find here. […]
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I have been trying to find a way to talk to someone about my laptop. I ordered a Dell laptop on March 25, 2009 and received it the first week in April. Today is August 24, 2009 and I have only been able to use my laptop for about 2 months. It doesn’t work probably. I have had 3 new hard drives, 2 mothers board and 2 memories installed. I just got it back from Tech Support on Friday, they didn’t install the hard drive and forgot to include the screws. I have called Tech Support numerous times and I have had to stay on the phone from 1 to 2-1/2 hours at a time. I cannot understand the Tech Support people. There english isn’t very clear. I asked if I could be compensated and I was told no, they do compensate the customers. Can someone please help me. I just want a Laptop that works.
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Fran,
I’m very sorry to hear about your experience. By email I will connect you with Bill Bivins Laptop Liaison for Dell Communities and Conversations who will be able to help you out.
Barton
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