Tag: west bend mutual insurance
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West Bend Insurance uses BPM and Process Mapping to Create New Offerings and Streamline Operations
Over the the holiday break I chatted with Stacie Kenney, a Business Process Analyst with West Bend Mutual Insurance. West Bend is located in Wisconsin and has been around since 1894. They offer property/casualty insurance for businesses, homes, autos, and personal property through independent agencies in six states. Stacie and I discussed how she worked…