Digital Transformation – How to avoid becoming digital prey

November 11, 2014

Last week at Dell World I interviewed a bunch of folks and will be posting these videos in the upcoming days.  On the last day of the event however I got to sit on the other side of the camera and talk about Digital Transformation.

Take a listen below as I explain what I’ve learned and how Digital Transformation is affecting organizations today.

Some of the ground we cover

  • What is “Digital Transformation?”  Why all of a sudden does it seem to be the buzz word du jour?
  • The importance of placing the customer in center of your thinking.
  • Which organizations have transformed successfully and why and who has become digital prey.
  • How does it leverage technologies like cloud, social, mobile and big data/analytics?

Extra-credit reading

Pau for now…


App Think Tank – Some take aways

February 3, 2014

The week before last Dell Services held a think tank out in Silicon Valley at the venture firm, NEA.  We had 10 panelists representing both old school and new school organizations:  Intel, Safeway, American Cancer Society, Puppet Labs, NGINX, Stormpath, Stanford Business School, 451 Research and TechCrunch (see complete list of participants below).  I had the honor of moderating the panel.

The group discussed the challenges of the new app-centric world as well as how to leverage both the “Four horsemen of IT du jour”: Cloud, Mobile, Social and Big Data, and the “three enablers”: Open Source, DevOps and APIs.

You can see more pictures from the event as well as watch the entire think tank, which ran a bit under three and half hours, here.  Additionally, over the next few days I will be posting blogs around four short video snippets from the event.

  • Video 1:  What do customers expect
  • Video 2:  IT is facing competition for the first time ever
  • Video 3:  The persistently, ubiquitously connected to the network era
  • Video 4:  The web of C level relationships

Some Take-aways

I was really impressed how well the participants gelled as a group, with just the right amount of tension :).  Below are a few of the interesting tidbits I took away (I was surprised how much of the conversation came back to culture)  You can also check out SDNCentral’s summary of the event .

Q: What are the customer expectations of services today?

  • They are personalized and immediate (friction is a killer)
  • They are agile and rapidly improve
  • Available from any device, anywhere and are always on

Q: What big bets are you making?

  • “Open Source all the way” — Barry Libenson, CIO,  Safeway
  • Mobile first, platform agnostic – Jay Ferro – CIO American Cancer Society
  • Hire learners, not vertical experts, we want entrepreneurial problem solvers – Ranga Jayaraman – CIO,  Stanford Business School
  • Everything must be services – Das Kamhout – IT Principal Engineer, Intel
  • Set up a learning culture, that is tolerant of failure – Luke Kanies, Puppet CEO
  • Clean APIs and modularity – Alex Salazar –  CEO, Stormpath

Q: If your son or daughter wanted to be a CIO, what advice would you give them?

  • Be really choosey about the company you work for
  • Learn to entertain opposing ideas and paths
  • Agility, flexibility, adaptability
  • Learn to let go
  • Learn to be a hacker
  • Learn mindfulness

Watch the whole event here.

Participants

  • Barry Libenson-SVP and CIO,  Safeway
  • Jay Ferro – CIO, American Cancer Society
  • Ranga Jayaraman- Associate Dean & CIO,  Stanford GSB
  • Luke Kanies – Founder & CEO, Puppet Labs
  • Alex Salazar – Co-Founder & CEO, Stormpath
  • Alex Williams – Blogger & Journalist, TechCrunch
  • Michael Cote – Research Director, Infrastructure Software at 451 Research
  • Sarah Novotny- Tech Evangelist, NGINX
  • Das Kamhout – IT Principal Engineer, Intel
  • Jimmy Pike – Sr. Fellow and Chief Architect, Dell

Extra-credit reading

  • IT can’t thrive unless CIO’s can change the culture – SDNcentral
  • New Age of Apps” Think Tank to be streamed live –  Barton’s blog

Pau for now…


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