We are aware of some issues that need to be addressed with our XPS 13 developer edition. While patches have been made available (or coming soon), we are working to add these fixes to the systems at the factory.
Given that we want our customers to have the best experience possible, we have temporarily stopped new sales of the XPS 13 developer edition. Our desire is to bring back the system as soon as possible, but only after we have resolved the outstanding issues at the factory level. [Please realize that this DOES NOT AFFECT the windows version of the XPS 13]
We apologize for the inconvenience and thank you for your support and patience.
Reference
- Updated Developer Edition Knowledge base: XPS 13 and M3800
Pau for now…
Barton's Blog 
Thanks for this! Looking forward to your return so I can buy new & improved soon. 😀
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Just want to say thank you for taking the reported issues seriously.
Personally, I’m very satisified with my XPS 13 de. I immediately upgraded to Ubuntu 15.04, and so far it seems to work fine overall, including the broadcom wifi module. Though I’d like to add that I’d be even happier if Dell would have chosen a better supported wifi module out of the box, like the Intel 7265.
I hope the current problems doesn’t deter Dell entirely from the Linux laptop track. It’s a great initiative!
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Few, I’m happy I got my XPS13 last week. Everything is basically working flawlessly (except for palm detection on the touchpad), but I do admit that this took more tinkering than should be necessary for a laptop that sells with linux out of the box.
The pause is probably the right (and commendable) way way to handle it. Hopefully the DE will be back soon. Keep up the good work, team Sputnik.
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Please add one usb 3.1 data port and I’ll buy XPS13 in an instant.
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I’m very happy with my xps 13 – please do consider shipping it with Intel wifi though. That will solve problems. Broadcom seems to have trouble with newer Linux kernels. Since it’s proprietary the Linux devs can’t really do anything about it.
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I hope it’ll be back in time when Dell finally accepts BitCoin in Switzerland.
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I purchased an Intel wifi card to replace the Broadcom myself since I was unable to get n modus working.
Palm detection still does not work. And keys are still hanging now and then. Rarely, and in combination with the ctrl key.
I would also recommend aligning the display in the center instead of to the right.
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I think this is the way to go but please ship the laptop with the Intel WiFi card instead of Broadcom, this will solve a lot of problems as stated in many other comments.
Good work team Sputnik
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What are you planning to do with units already sold? I got my brand new XPS 13 (i5, 8G, 256GB, Ubuntu) and there’s no way resume from suspend correctly.
You’re planning an only-software solution or hardware changes?
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I ordered my XPS 13 just a day before they put it on pause. Got it last week, with firmware update 05, replaced Ubuntu 14 that I hated and installed Fedora. So happy everything works. It’s a lovely machine, best I ever tried.
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[…] It took the managers a while to realize this is a problem, but they finally decided to act by no longer selling it until they fix it. Someone with basic Linux sysadmin skills and some time to install the various fixes can get it […]
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Hi,
Is there any chance you are going to make the system images available for people that want to convert their Windows-based XPS 13 systems to Ubuntu?
I need a new laptop and was thinking of getting the Windows version and then converting. Is there any hardware difference between the Windows version and the Developer Edition.
Do you have any estimates when the Developer Edition will be available again?
Thanks
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When will the xps 13 developer edition be made available again?
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Hi Neil,
We are working on it right now and hopefully will have it back on line soon. I would love to give you a specific date but we want to make sure we get it right first.
thanks!
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[…] die Ubuntu-Version dieses Notebooks auf Eis gelegt (es traten zu viele Fehler auf), siehe dazu auch http://bartongeorge.net/2015/07/20/xps-13-developer-edition-on-pause/Es war z.B. so, dass das Erstellen der Recovery-CDs während des Installationsvorgangs nicht […]
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Hi George,
Thank you for answering.
How about that system images? Are you planning to make them available to people that want to convert from Windows?
Thanks!
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Waiting to buy the new XPS 13, any info on the ETA?
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Hi Andy,
We are hoping in the next few weeks, fingers crossed 🙂
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Looking forward to the new XPS, any info on the ETA?
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Hi! Whats the status of this ? I recently bought a XPS 13 QHD+ and I am seeing very poor battery life on Ubuntu 14.04 and 15.04. I am hoping if the factory image from you guys would be any better ? Perhaps there are any packages that I should be using ?
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Hi Barton. I know you don’t want to give a specific date but do you have a ballpark? As in, will it be more than a few weeks? I’d like to buy one of these but if it’s going to be months, then I might just pay the extra for the windows version.
Thanks.
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Hi Alan,
Ballpark is less than a few weeks, fingers crossed 🙂
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Thanks! Although, in some ways that’s worse. I was going to buy it today if there was going to be a long wait – now I’ll have to wait a bit longer. 😀
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Hello,
I installed Arch Linux on my Dell XPS 13 and ran into an issue with the UEFI firmware. The following command adds a boot entry to the UEFI firmware which should load the kernel and pass command line parameters to the kernel:
efibootmgr -b 0001 -c -l ‘\EFI\ArchLinux\vmlinuz-linux’ -L ‘Arch Linux’ -u initrd=/EFI/ArchLinux/initramfs-linux.img root=/dev/sda2
If I turn on the laptop and select this boot entry, then it loads the kernel but the kernel doesn’t receive the command line parameters (correctly). It turns out that the kernel receives a command line of the following form:
? ‘Arch Linux’ ? ‘\EFI\ArchLinux\vmlinuz-linux’ ? ‘initrd=/EFI/ArchLinux/initramfs-linux.img root=/dev/sda2’
Only the last part should be communicated to the kernel!
I hope you can (ask someone to) fix the UEFI firmware. I tried to report the problem to Dell’s customer support in the Netherlands, but they simply told me reinstall Windows and reset the BIOS and they hung up the phone immediately!
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XPS 13 DE back online on the German website. @Barton George can you confirm whether this is with all the patches and fixes applied?
Or should I wait a couple of weeks before ordering?
I’m not in a rush and would rather get a working out of the box experience.
Thanks again.
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Let me check and get back to you. Stay tuned!
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If I buy a Win10 XPS 13 now, can I get the Ubuntu image later? I need to buy my son a laptop for college now and cannot wait. It seems other above asked this question without a direct answer.
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Hi Charles,
Let me check with the team and get back to you.
thanks
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I’m from India where you have conveniently chosen not to sell XPS13 DE. So I was planning to get it from US. But as soon as I was ready to buy, (my friend is flying back on 24 Aug) it is not available :(.
Any chance of the laptop being available in India by next week ???
Thanks and Regards,
A frustrated but eagerly waiting XPS 13 DE customer 🙂 😦
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I’m from India where you have conveniently chosen not to sell XPS13 DE. So I was planning to get it from US. But as soon as I was ready to buy, (my friend is flying back on 24 Aug) it is not available :(.
Any chance of the laptop being available in India by next week ???
Thanks and Regards,
A frustrated but eagerly waiting XPS 13 DE customer 🙂 😦
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Hi Barton,
I see that XPS13 DE is back to the US store.
I would be happy if you could update:
is this the new batch?
and what was done – BIOS update to A05? Intel wifi card?
Just in time for me.
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Let me double check, it was supposed to be going back up but i want to confirm first 🙂
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UK still seems to have only the HD not the QHD-with-touchscreen model; do you know when this will change?
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It is back online, im working with the team to get the info on the fixes and will then blog the details
thanks!
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Getting together the info now and then will post. Unfortunately it will still come with the broadcom driver 😦 We are looking to fix next time around.
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Looking at the XPS 13 DE on the US store and about to hit buy but the price for the DE vs Windows version is identical. If we look at the i5, 8GB RAM, 256GB RAM, FHD non-touch:
Windows: http://www.dell.com/us/p/xps-13-9343-laptop/pd $1099 + tax
DE: http://www.dell.com/us/business/p/xps-13-linux/pd $1099 + tax
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Do you know when it will be available on the Canada store?
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Let me check, stay tuned!
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Thank you for providing all these updates, it is very helpful as I find the dell.ca webpage very confusing on this. I am also interested in the Canadian release date, as I am hoping to purchase the xps with ubuntu before the fall.
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Hi Teddy,
As i mentioned to Con, the XPS 13 developer edition will be back up on the Canadian site next week.
thanks for the support!
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Just heard back from the Canadian team. It will be up next week.
thanks again for the heads up!
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Thanks that is great news!
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Many thanks!
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The website now says it is no longer on the website and to contact a local sales rep.
Do you know if it will be for sale online in the future?
Sales reps seem to want to speak to businesses over customers.
Thanks.
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Ignore my previous comment.
It’s up on the store I see.
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Thanks for fixing the issues the previous version had. I really hope this won’t affect Dell willingness to release ubuntu machine. It’s great to be able to have a nice light unix notebook. I agree on the intel vs broadcom switch, I did it and it’s way better.
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Do you have tips on how to replace the broadcom card with the
intel one? Is it just simply plug and play?
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I received mine today. The reported Sound and WiFi issue seems to be resolved. It works out of the box.
I still did not get a chance to work with it in details yet.
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Hi,
Many thanks for fixing the issues. I’m want to buy the developer edition. It came back online on the european web site but only in the companies section “For work section”. Do you know when it will come back for “The home” section ?
Thanks a lot
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Hey Barton et all,
Appreciate your work trying to flesh out the bugs on XPS13/Ubuntu. My XPS13 with Bios A05 is still having issues. I purchased with windows 8.1 and installed Ubuntu 15.04. Even with the latest patches and tweaks the keyboard still has major issues with deleting text, bouncing around the message window and missing input. There are alot of folks experiencing this issue from the looks of this post; https://major.io/2015/02/03/linux-support-dell-xps-13-9343-2015-model/
Where can we find an update for this?
Thanks in advance!
J
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@JM, which tweaks and patches have you used? this will help us help you 🙂
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@Barton – aside from casual browsing I had to jump back to windows so I could get my work done. Typing emails was painful!
Attempted the keyboard repeat/jump fix @ http://www.dell.com/support/article/us/en/19/SLN297563/en – still an ongoing issue
Sound does not work.
Changed my software update to experimental and bleeding edge in hopes of resolving some of the issues. No such luck.
Thanks in advance!
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Hi,
I recently ordered an xps 13 developer edition and got just it on last Friday. The keyboard still has some random jumping issue if I type too fast. The space key is also too sensitive to produce two spaces with a single keystroke. After some casual use during the weekend, the touchpad become locked and I have to use a USB mouse to move the cursor. Is this a known issue that has been reported before? The support phone number in US (866) 622-1947 is hard to reach.
Thanks
Weiming
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@Weiming try 1-866-876-3355 which will ask for you to enter your express service code and should direct you accordingly
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Any idea when the i7 version will be back in the Swiss store?
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hi @ulrichard, unfortunately we have sold out of the developer edition in Europe. it will reappear when the next version debuts.
thanks!
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I am waiting to buy one in the UK. How can I be notified when it is available? Is there likely to be an opportunity this month? I’m ready to go.
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Hi @Barton
could you please tell us when the next version is going to be available in UE?
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Hi Barton, thanks for posting updates on the XPS 13 improvements. Do you have any news regarding the annoying display auto-contrast function that currently cannot be turned off?
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Please, we want XPS 13 DE back again in UE market!!!
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Hi Pablo, it went back online and then we sold out 😦 Stay tuned for the next gen.
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Are you working on the skylake version yet? I read it will be a tiny little bit bigger. Any estimate on the release date of the skylake developer edition?
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Unfortunately i cant say anything more that “we’re working on it” 🙂
Tack!
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XPS 13 was pushed to market way too soon. I have had it for 5 months and got absolutely nothing out of it: kernel panics, driver issues, nothing works out of the box. Basically, an expensive paperweight.
I wish you had a recall policy. I would be willing to return it even for a loss.
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Shashir,
As you and i discussed, i will get you set up to return the system. Once again i apologize for your experience.
thanks
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Hi Barton,
Is there anywhere I can get an update on this? I’ve been waiting for three months for an XPS 13 Developer edition. Waiting would be a lot easier if I had a clue how long it would be. I know its hard to give precise timings. Are we talking a matter of weeks or another three months or six months or longer?
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Howdy ggstuart. At this point, fingers crossed, it should be around the 3 month timeframe. Thanks for the support!
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Hello. Do I understand correctly that there will be XPS 13 DE on march 2016? If so, then I will be waiting for, therefore I want to buy one with Linux out of the box.
PS. Every couple of days I do a google search for this issue 🙂
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Hopefully it will be a bit before March 🙂
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I’m very excited about the XPS 13 developer edition and still waiting.
How will I know when its out in the UK? Is there a way to pre-order? Will it be new configurations or the same as before?
C’mon, give us some clues!
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Hey @ggstuart, best way to find out when its available in the UK is to check my blog. Re configs, we are nailing those down right now but there will be a 16GB config or two and Intel wireless. thanks for the support and stay tuned!
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We purchased 2 XPS 13 2015 developer editions. I wish we could return the systems. Not happy with the current generation. Keyboard, trackpad, all perform sub-par. Is there a way to get money back from Dell? I can’t find anything regarding such a policy. I’m sorry, we really appreciate the effort you put into these systems.
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Hi, seeing as recently a new line of XPS 13s appeared in the dell online store, are there any news if this means a new line of xps 13 developer edition is on the horizon, maybe even before christmas?
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We’re looking at early next year for the new dev editions.
thanks!
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Hi Barton,
any news on the XPS 13 9350 developer edition?? Eager to see this beautiful laptop on sale in Italy!
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Hi Nic,
We’re working on it as fast we can and hoping to have it out soon!
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Hi Barton,
I am the happy owner of an XPS13 laptopt (as half of my team of devs) and I was wondering what’s the status now.
Is the laptop now available in UK? If not, when?
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